Getting started

What Is My Disney Experience?

Short answer

My Disney Experience is Walt Disney World’s official account and planning app.

It connects your tickets and bookings, and provides park-day tools such as wait times, maps, dining, mobile ordering and Lightning Lane management.

How it works

Create or use a Disney account, link the members of your travel party and connect valid tickets and reservations. Disney’s app features can vary, so review the current My Disney Experience information and update the app before travel.

What families need to know

Decide which adult will manage plans and make sure the right people are linked before booking windows matter. Keep login and battery arrangements practical; the app is useful, but the family should not spend the whole day looking at a phone.

Common confusion

My Disney Experience is Disney’s operational app. Packed4Disney helps you decide what makes sense for your family; it does not replace Disney’s tickets, bookings or official park systems.